Job Timeline (Ref 15491-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Mar-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 03-Apr-2023
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Purple Line Remote Repair Details
Manufacturer : Purple Line
Customers Fault Description : When using the reverse button, after a while the motor stops moving.
I let go for a few seconds and then press it again and it starts moving again. This only happens on this button, all the others seem to be working ok.
Remote Fixer Repair Response (see below) :
This Caravan mover remote control arrived safely and on testing was foudn to be consistently transmitting on each button press with no apparent signal drops.
The controller was opened to check for defects but no issue could be found.
It was noted that the battery terminals were impacted slightly which "could" cause power drops, these were bent into place making a solid power connwection, this is not a chargable repair.
The customer is to check all connections on the receiver / motor on return and try the controller with decent quality batteries such as Duracell.
Remote Images
