Job Timeline (Ref 17374-20)

A Timeline of this job can be seen below.

Arrived - 12-Apr-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Apr-2023
Repair Engineer : Martin Smith
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NRG Automation 0916 TXP868N013 Remote Repair Details

Manufacturer : NRG Automation

Model : 0916 TXP868N013

Customers Fault Description : The buttons are not working to open garage door but there seems to be power as the light comes on you press the buttons

Remote Fixer Repair Response (see below) :

This NRG Garage Door Opener arrived safely from Bicester and on testing was found to have a low emitting LED and no RF signal.

This was due to a small amount of contamination on the battery contact.  This seems to be remnants of the clear "sick strip" that sometimes is fitted to batteries (this is to make kids vomit when they ingest the battery).  Once the contacts were cleared of all contaminants full functionality was restored.

Remote Images