Job Timeline (Ref 17768-20)

A Timeline of this job can be seen below.

Arrived - 23-May-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Jun-2023
Repair Engineer : Martin Smith
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Flamerite fires Remote Repair Details

Manufacturer : Flamerite fires

Customers Fault Description : The red light on the remote isn’t lighting up and there is no power and not able to switch fire on as a result

Remote Fixer Repair Response (see below) :

This Electric fire remote controller arrived from Glasgow and on testing was found to be dead.

On opening, one of the terminals was foudn to be "bent" backwards meaning it wouldnt touch the battery properly.  This was re-formed which restored partial funcitonality.  The buttons were found to need to be pressed fairly hard to activate.  This was due to worn contacts.  Replacement conductive contacts were glued into place under all buttons which restored full functionality.

A Duracell battery was also fitted as the supplied battery was reading slightly low and was a non branded battery that would not last much longer. 

Remote Images