Job Timeline (Ref 17862-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Jun-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 14-Jun-2023
Repair Engineer : Martin Smith
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Proof vision Remote Repair Details
Manufacturer : Proof vision
Customers Fault Description : Remote will no longer turn the tv on. Have changed the battery but this has made no difference. Doesn’t seem to be any infra red light coming from the remote.
Remote Fixer Repair Response (see below) :
This TV remote arrived safely from Gloucester and on testing was found to be transmitting on each button as per normal operation.
The controller was tested at random intervals over a couple of days with no issue being found.
Remote Images
