Job Timeline (Ref 17979-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Fault DiagnosedRemote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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HSL rise and recline chair Remote Repair Details
Manufacturer : HSL
Model : rise and recline chair
Customers Fault Description : the handset has five buttons - Reset at the top, the two underneath are to lower backrest and raise backrest. the two under that are on the left the foot raiser, which is not working and on the right the seat lifter. the bottom two are the vital ones for my husband who has Parkinsons.
Remote Fixer Repair Response (see below) :
This handset for a rise and recline chair arrived safely from Cosham and on inspection was found to have worn button contacts.
Replacement conductive pads were glued under each of the main buttons.
Remote Images