Job Timeline (Ref 18002-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Jun-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Jun-2023
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Hormann Remote Repair Details
Manufacturer : Hormann
Customers Fault Description : Unit appears to function but case broken, doesnot click together firmly and blue rubber key press missing
Remote Fixer Repair Response (see below) :
This Hormann Garage Door Remote HSE 2 - 868 arrived safely from Retford and on inspection was missing its button caps and the case was loose.
Custom button caps were fitted which required the buttons them selves to be fitted with longer shafts (see image).
The case itself appears to be missing its retaining clips which seem to have broken off, the cases themselves are not available as spares which means that a small piece of PVC tape is used to stop the remote from breaking apart (we cannot glue it together as the battery would not be able to be replaced in the future.
Remote Images
