Job Timeline (Ref 18018-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Jun-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Jul-2023
Repair Engineer : Martin Smith
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Truma Mover S Remote Repair Details
Manufacturer : Truma
Model : Mover S
Customers Fault Description : I dropped the remote on my driveway and now when I switch it on, it no longer beeps to connect to the motor mover. I have tried new batteries but it must be something internal to the remote. It also sounds like something is loose when I shake it so I expect something has broken inside.
Remote Fixer Repair Response (see below) :
This Caravan Motor Mover Remote Control arrived safely from Leven and on testing was confirmed not to power on.
When opened the issue was found to be due to a broken shaft on the internal switch. The switch was replaced which restored full functionality.
Remote Images