Reich Remote Control Repair

Job Timeline (Ref 18166-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Reich Remote Repair Details

Manufacturer
Reich
Customer's Fault Description
The red button doesn't seem work.
Remote Fixer Repair Response

This Motor mover remote control arrived safely from Bourne and on testing was found to have poor response to its double power button press.

This was found to be due to a high resistance on the buttons contact pad.  A replacement conductive pad was glued into place and then when retested the remote would power on each time the power button was double pressed. 

This remote was return UGTEE stating that pressing the lower 4 buttons  (to move the motors into position) when pressed for a period of time would turn the remote off.

This was found not to be a fault and was actually just the remote "timing" out and auto shutting down to conserve battery power as per normal functionality.  Replacement conductive pads were glued under the buttons just in case but the contacts were found to be as normal.

This timeout function is not a fault and the issue seems not to be remote related, i.e. it may be that the actuator buttons are not used on the customers setup (some systems have a manual actuator system and not an automatic and all remotes still have the buttons in place but are not used in some systems) 

Returned to customer 7th Aug 2023 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Reich  Remote Control - Front Image

Reich  Remote Control - Back Image