Job Timeline (Ref 18787-20)

A Timeline of this job can be seen below.

Arrived - 14-Sep-2023
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 26-Sep-2023
Repair Engineer : Martin Smith
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Gazco G30 Remote Repair Details

Manufacturer : Gazco

Model : G30

Customers Fault Description : Remote will not increase flame, however it will decrease flame.

Remote Fixer Repair Response (see below) :

This Gas fireplace remote control arrived safely and on testing the remote was found to transmit as per normal on each button press.

Unfortunately the receiver looks to have suffered a battery leak, there is a terminal that had discoloration which is a sign of a battery breakdown (see images).

Due to this sadly a repair is not possible as these items can develop dangerous issues once a battery leak has happened such as turning the heater on without intervention. 

A google search was carried out and replacement receivers can be found here - https://ebay.us/C0srcT  - Please check with the seller for details. 

Remote Images