Job Timeline (Ref 18799-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Sep-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Sep-2023
Repair Engineer : Martin Smith
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Truma aventa Remote Repair Details
Manufacturer : Truma
Model : aventa
Customers Fault Description : Spanner won’t disappear, took motorhome to local mh garage and used their remote and it worked, they think the reset button maybe the problem?
Remote Fixer Repair Response (see below) :
This Motorhome air con remote control arrived safely from Cheltenham and on testing was confirmed to have a spanner in the screen, the spanner button on the keypad would not restored functionality as normal.
This was due to contaminated / worn button contacts on the lower button array. The pads and PCB were cleared of all contaminants which when the spanner button was then pressed for approx 5 seconds the functionality of the remote was restored.
Remote Images