Job Timeline (Ref 18904-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Sep-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Oct-2023
Repair Engineer : Martin Smith
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Mertik Maxitrol G6R-H4T2-Z2 Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G6R-H4T2-Z2
Customers Fault Description : Battery connector is not working due to loose wire. Use of sticky tape provided temporary fix, but no longer working at all.
Remote Fixer Repair Response (see below) :
This Faber Gas Fire remote control arrived safely from Holywood and on inspection the battery cable was confirmed to be damaged. This was replaced as well as the voltage regulator. Full functionality was restored.
The supplied battery was found to be totally drained and was disposed of, the customer will be required to get a new battery on return (we don't supply or ship items with batteries in)
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