Job Timeline (Ref 19144-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Oct-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Oct-2023
Repair Engineer : Martin Smith
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Glowworm climapro2 Remote Repair Details
Manufacturer : Glowworm
Model : climapro2
Customers Fault Description : Light appears in the main screen, but no words can be seen.
Remote Fixer Repair Response (see below) :
This Boiler remote control arrived safely from Dorset and on testing was confirmed to have a black illuminated screen.
The screen was replaced which did restore the display, interestingly when the batteries are first inserted the screen takes a couple of seconds to show the characters which isn't normal for this item but it does seem to work fully and a cause for this could not be found.
The customer is to test the remote full on return.
Remote Images
