Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 19214-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
All the usual digital symbols are appearing on the remote but the power button is not turning the fire on.
Remote Fixer Repair Response

This gas fire remote control arrived safely from Bristol and on inspectio nwas found to "rattle" when shook.

On testing the remote was found to transmit as per normal and each button functioned as normal.

After talking to the customer it was concluded that the customer try to "pair" the remote with the receiver for details please see -  https://www.youtube.com/watch?v=EExu1q_Rqvw

It was requested to secure the metal vanity plate to prevent future damage (the vanity plate is a large metal weight), this was done which stopped the rattle. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  Remote Control - Front Image

Mertik Maxitrol  Remote Control - Back Image