Job Timeline (Ref 19245-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 23-Oct-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 03-Nov-2023
Repair Engineer : Martin Smith
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Flamerite fires Remote Repair Details
Manufacturer : Flamerite fires
Customers Fault Description : The red lights comes on when I press the buttons on the remote control but the fire will not come on. I have checked the light bulbs in the fire and the fuse in the plug and they seem fine. Are you able to help?
Remote Fixer Repair Response (see below) :
This Electric fire remote control arrived safely and on inspection was partially opened prior to arrival with us.
On testing the remote was found to be functioning as normal with a strong RF signal being present on each button press.
This remote has been classed as no fault found.
Please note that this remote requires a 12v battery (MN21/23 - https://ebay.us/21wRam )
The Dial at the back of the remote is to change the code of the remote, once a brand new battery is inserted the customer is to test the remote and if it doesn't effect the heater the dial is to be moved one step and then test the remote again with the heater, then repeat until the dial has gone a full 360 Degrees. If this does not work then it could be the receiver itself that is at fault.
Remote Images
