Dimplex Remote Control Repair

Job Timeline (Ref 19280-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Dimplex Remote Repair Details

Manufacturer
Dimplex
Customer's Fault Description
There are 2 buttons... I and O when you press I once then fire turns on and one light comes on in LH corner. When you press I again then the heater comes on and another light comes on in the LH corner The O button switches everything off The exact opposite is happening ! The O button is doing what the I button SHOULD be doing but the i button doesnt work at all and you then have to switch off the fire manually on the rocker switch
Remote Fixer Repair Response

This electric convection fire remote control arrived safely from Flintshire and on adding batteries was found to be transmitting without any button being pressed.

This was due to contamination over the button array from the pads decomposing.

The PCB was cleared of all contaminants and then replacement conductive pads were glued under each of the buttons.

Full functionality was restored. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dimplex  Remote Control - Front Image

Dimplex  Remote Control - Back Image