Job Timeline (Ref 19563-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Nov-2023Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 04-Dec-2023
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : Only Switches Off
Remote Fixer Repair Response (see below) :
This Dimplex remote control arrived safely from Sheffield and on testing the top button was very intermittent. Unfortunately the print seems to have suffered damage which has made a repair not possible.
There is a clone remote control that will work the heater available from https://remoteshop.co.uk/shop/heater-fireplace-controls/dimplex/
A Clone was supplied
Remote Images