Job Timeline (Ref 19648-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Nov-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Dec-2023
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : Batteries changed and Remote is still not working
Remote Fixer Repair Response (see below) :
This remote arrived safely and initially on testing was found to be transmitting on each button.
After a few hours of random testing the code being shipped was found to be intermittently erratic.
This is due to the main IC being intermittent but this is under a black blob of resin making a repair not possible.
After talking to the customer it was decided to create a clone, this was done (see below for an image of the clone)
A Clone was supplied
Remote Images
