Sony Remote Control Repair

Job Timeline (Ref 20641-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Sony Remote Repair Details

Manufacturer
Sony
Customer's Fault Description
No buttons seem to work now. Despite changing batteries
Remote Fixer Repair Response

This Sony DA3200ES AV AMP remote control arrived safely from Worthing and on inspection was found to be missing its IR Cover and battery cover (these cannot be replaced as spares are not available).

On testing the remote was confirmed to be dead.

When opening this was found to be due to a mass of contamination over a few of the buttons. 

This was found to be "conductive" paint which someone had used to "replenish" the worn button contacts.  

The PCB was cleaned properly then the conductive contacts cut off and replaced with conductive pads.

This restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Sony  Remote Control - Front Image

Sony  Remote Control - Inside Image

Sony  Remote Control - Back Image