Job Timeline (Ref 20837-20)
A Timeline of this job can be seen below.Arrived - 24-Jan-2024
Returned - 12-Feb-2024
Repair Engineer : Martin Smith
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Paragon Focus HE Remote Repair Details
Manufacturer : Paragon Focus HE
Customers Fault Description : Power supply: battery wires came adrift. Attempted replacement but unsuccessful. The remote was working fine before this problem arose when changing battery.
Remote Fixer Repair Response (see below) :
This Paragon remote control arrived safely from Heswall and on testing was found to be dead.
The print for the battery cable was damaged, this was reworked and the battery cable and all 4 buttons replaced, full functionality was restored.