Electric Fire Remote Control Repair

Job Timeline (Ref 20877-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Electric Fire Remote Repair Details

Manufacturer
Electric Fire
Customer's Fault Description
The remote has three buttons. The red button switches on the light on the fire and works fine. Button 2 is for low heat and button 3 is for high heat. Neither button 1 or 2 works. I have tried in vain to open the unit so hope you have more success.
Remote Fixer Repair Response

This Electric fire remote control arrived safely from Bedford and on testing was found to have non functioning buttons.

On opening the contacts for the buttons were heavily contaminated (see image).  This was because the conductive pads of the buttons were  decomposing.  The PCB was cleared of all contaminants and then replacement conductive pads glued under each button.

Full functionality was restored. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Electric Fire  Remote Control - Front Image

Electric Fire  Remote Control - Inside Image

Electric Fire  Remote Control - Back Image