Job Timeline (Ref 20939-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Feb-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 22-Feb-2024
Repair Engineer : Martin Smith
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Bose Remote Repair Details
Manufacturer : Bose
Customers Fault Description : None of the buttons are working even after new batteries. The Lifestyle system is working using the limited buttons on the main unit.
Remote Fixer Repair Response (see below) :
This Lifestyle 38 Remote Control RC38T1-40 arrived safely from Chelmsford and on testing was found to be transmitting on each button press as per normal operation. The remote was tested randomly over a 3 day period with no issues being replicated.
It could be that the remote required pairing with the receiver again or it could be an issue with the receiver itself.
Remote Images
