John Lewis JLCEILHD87 Remote Control Repair
Job Timeline (Ref 20947-20)
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All items are customer-owned devices sent to us for professional repair services.
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John Lewis JLCEILHD87 Remote Repair Details
Manufacturer
John Lewis
Model
JLCEILHD87
Customer's Fault Description
LEDS no longer always working. No functions work. Just stopped working one day. Have changed battery but still does not work.
Remote Fixer Repair Response
This Cooker hood extractor fan remote control arrived safely and on testing was confirmed to be dead.
On opening the issue was found to be due to the battery terminals being bent our of position (see image). This happens when a battery is inserted upside down. The terminals were soldered firmly back into position which restored full functionality.
A replacement Duracell battery will be supplied fitted on return. When it is time to replace the battery it is important to make a note of the orientation of the battery before fully removing. If the battery is inserted upside down it will damage the terminals.
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
