Job Timeline (Ref 20999-20)
Item Diagnosed
A Timeline of this job can be seen below.
Arrived - 12-Feb-2024Fault Diagnosed
Repair Engineer : Martin Smith
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BSSB Remote Repair Details
Manufacturer : BSSB
Customers Fault Description : The On button not working
Remote Fixer Repair Response (see below) :
This Furniture innovation remote control arrived safely from London and on testing was found to transmit on every button as per normal operation and the coreset being sent was confirmed to be correct.
The remote was tested over a 3 day period at random intervals without any issue being replicated.
The LED does not illuminate when any button is pressed but as the remote is transmitting this is not a fault worth perusing as fixing the LED would be chargeable but not rectify whatever issue the customer is having.
Remote Images
