Job Timeline (Ref 21014-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Feb-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Mar-2024
Repair Engineer : Martin Smith
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HSL TH27-2039-009 Remote Repair Details
Manufacturer : HSL
Model : TH27-2039-009
Customers Fault Description : Wire to connect to the chair badly worn and the foot rest button does not work and the foot rest button as come off
Remote Fixer Repair Response (see below) :
This Chair control arrived safely from Chorley and on inspection the cable was damaged, one of the buttons was detached from the membrane, the PCB was heavily contaminated due to decomposed button contacts and one of the LEDs was blown.
A replacement straight cable was fitted (we cannot get the curly kind), then replacement conductive pads glued under each of the main buttons, the membrane silicon glued and the LED replaced.
Remote Images
