Job Timeline (Ref 21030-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Feb-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Mar-2024
Repair Engineer : Martin Smith
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Mitsuco Remote Repair Details
Manufacturer : Mitsuco
Customers Fault Description : Remote not connecting to air con unit, sometimes works if warmed up on radiator ?? . I have another remote and that works , So fault with this remote.
Remote Fixer Repair Response (see below) :
This air con remote arrived safely and on testing initially took a few seconds to power on when adding batteries but then would not respond to its power button press.
The display has damage in the top right corner but this was not the issue. (The displays cannot be replaced as spares are not available)
When opened there was a small amount of contamination over the button array, this was cleared up which did restore functionality to the power button and then the remote would full function as normal.
The customer is to test the remote fully on return. It is not known why the remote was found to work when warmed up as per the customers fault description as we were not able to replicate this issue.
Remote Images
