Hormann HS5-868-BS Remote Control Repair
Job Timeline (Ref 21141-20)
Independent Repair Service Notice:
We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website.
All items are customer-owned devices sent to us for professional repair services.
Brand names and logos are used for identification purposes only.
Hormann HS5-868-BS Remote Repair Details
Manufacturer
Hormann
Model
HS5-868-BS
Customer's Fault Description
I should be getting a blue light when I press the up/down button, although there a five buttons only the top one opens / closes the door, however, all I get now is a red light when I press the button and of course the garage door does not open or close.
Remote Fixer Repair Response
This garage door remote arrived safely from Darlington and on testing was found to be transmitting on each button press. The frequency was confirmed to be correct at 868Mhz.
As the remote is transmitting as normal on each button this has classed the item as no fault found.
The customer is to "pair" the item again with the garage door receiver.
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

