Job Timeline (Ref 21226-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Mar-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Apr-2024
Repair Engineer : Martin Smith
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Celebrity Remote Repair Details
Manufacturer : Celebrity
Customers Fault Description : Remote control was intermittent - could hear motor going for a while but now doesnt work at all and the leg rest is now stuck in horizontal position. Batteries in motor and electrics of chair - light is on. Just remote not talking to chair and the wire covers near to remote are exposed.
Remote Fixer Repair Response (see below) :
This Hi Rise Chair - dual lift 8 pin Remote Control arrived safely from Torfaen and on inspection was confirmed to have damage to the outer cable but when tested the remote was found to have no fault.
After talking to the customer it was decided to replace the damaged cable, a replacement straight cable was fitted (we cannot get the curly kind).
Remote Images
