Job Timeline (Ref 21565-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-May-2024
Repair Engineer : Martin Smith
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Dimplex RC01-022 (RC01-008 - Variant) Remote Repair Details
Manufacturer : Dimplex
Model : RC01-022 (RC01-008 - Variant)
Customers Fault Description : Fire does not respond to remote control - batteries have been tested and are ok
Remote Fixer Repair Response (see below) :
This Dimplex Electric Fire remote control arrived safely and on testing was found to be transmitting without any button being pressed. This was found to be due to contamination over the button contacts which were shorting the buttons out.
The PCB was cleared of all contaminants and then replacement conductive pads glued under both button pads. Full functionality was restored.
Remote Images