Job Timeline (Ref 21601-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-May-2024
Repair Engineer : Martin Smith
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B&O Remote Repair Details
Manufacturer : B&O
Customers Fault Description : Controls not functioning
Remote Fixer Repair Response (see below) :
This remote control arrived safely and on testing was found to have some non functioning buttons (7,4, stop, back, List and the red and green pointer buttons)
This was due to contamination over the button array edge connector. The connector was cleared of all contaminants which restored full functionality to all buttons.
Remote Images