Job Timeline (Ref 21636-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-May-2024
Repair Engineer : Martin Smith
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RK Remote Repair Details
Manufacturer : RK
Customers Fault Description : Doesn't seem to be powering up despite changing batteries
Remote Fixer Repair Response (see below) :
This remote control arrived safely and on testing was found to not respond to its double power button press.
this was found to be due to a tiny amount of contamination on the button contacts.
The PCB was cleared of contaminants and then a replacement conductive pad was glued under the power button.
Full functionality was restored.
Remote Images