Job Timeline (Ref 21651-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-May-2024
Repair Engineer : Martin Smith
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Hormann HS 5 BS Remote Repair Details
Manufacturer : Hormann
Model : HS 5 BS
Customers Fault Description : It was dropped on the floor and came apart. We put it back together but it does not work.
Remote Fixer Repair Response (see below) :
This Garage door remote control arrived safely and on testing was found to be dead.
On opening one of the metal strip terminals was found top be bent slightly which made a battery connection to loose. The terminal was bent back into position and reassembled which then restored full functionality with a strong RF signal being present on the centre button.
Remote Images
