Job Timeline (Ref 21730-20)
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Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-May-2024
Repair Engineer : Martin Smith
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HSL Remote Repair Details
Manufacturer : HSL
Customers Fault Description : Outer wire covering has disintegrated in several places, exposing the multi core cable inside. The reset button sometimes seems to be a bit slow in opperating or connections wearing out?
Remote Fixer Repair Response (see below) :
This Controller for a rise & recline, dual motor, armchair arrived safely and on inspection was found to have a badly damaged cable. A replacement straight cable was fitted (we cannot get the curly kind).
The rest of the remote was tested as ok with no issues with any of the buttons.
Remote Images