Job Timeline (Ref 21751-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 15-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Jun-2024
Repair Engineer : Martin Smith
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Paragon Modulas Remote Repair Details
Manufacturer : Paragon Modulas
Customers Fault Description : Black wire broken off battery connector. Intermittent fault with ignition control but light always works. Flame up and flame down controls work first time always. Off control works first time always. Battery cover broken.
Remote Fixer Repair Response (see below) :
This Gas fire remote control arrived safely and on inspection the battery cover was missing its retaining latch, this cover cannot be replaced as spares are not available.
This Battery cover was found to be damaged as well as one of the buttons. The cable and all 4 buttons were replaced.
Remote Images