Job Timeline (Ref 21765-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Jun-2024
Repair Engineer : Martin Smith
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FANTASIA Remote Repair Details
Manufacturer : FANTASIA
Customers Fault Description : Was unused for over a year The remote is Dead
Remote Fixer Repair Response (see below) :
This remote control arrived safely and on inspection the battery cover was missing and the remote rattled when shook. Also there were cracks in the case.
The cosmetic issues cannot be repaired as spare cases are not available.
The remote when tested was totally dead. This was due to all the buttons being open circuit. All buttons were replaced which restored full functionality.
Remote Images