Fantasia / B&Q ID8 Remote Control Repair

Job Timeline (Ref 21819-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Fantasia / B&Q ID8 Remote Repair Details

Manufacturer
Fantasia / B&Q
Model
ID8
Customer's Fault Description
1. Remote does not control fan/light h it used too) 2. Remote light transmit remains on when any button is pressed
Remote Fixer Repair Response

This remote arrived safely and on testing was found to be transmitting on each button as per normal.

The remote was tested over a 12 hour period at random intervals without an issue being replicated.

After talking to he customer it was decided that a clone may be the better option due to the intermittent nature of the fault. Please see the image bellow for a depiction of the clone in relation to the original.

The payment on this page is for a clone and not a repair as stated.  A clone was supplied

ID8 CLONE 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Fantasia / B&Q ID8 Remote Control - Front Image