Job Timeline (Ref 21820-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 23-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Jun-2024
Repair Engineer : Martin Smith
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Celsi Flamonik Enchant and Rapture Remote Repair Details
Manufacturer : Celsi
Model : Flamonik Enchant and Rapture
Customers Fault Description : Remote control completely dead New battery fitted, no change
Remote Fixer Repair Response (see below) :
This electric fireplace controller arrived safely and on testing was found to be dead.
On opening unfortunately the entire PCB was covered in corrosion, it appears that the remote has suffered a major liquid contamination.
Unfortunately the remote was unable to be repaired but after talking to the customer it was concluded to try to extract the IR code from the remote and create a clone. This was done. An image of the clone can be seen bellow.
A clone was supplied
Remote Images
