Job Timeline (Ref 21866-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Jun-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 17-Jun-2024
Repair Engineer : Martin Smith
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Reich 527-0521 Remote Repair Details
Manufacturer : Reich
Model : 527-0521
Customers Fault Description : Caravan been dormant last 2 years-remote kept in caravan.Used remote yesterday-firstly nothing but I could hear relay in unit under bed locker. I pressed reset button on control box. Remote took 2 re-insertion of batteries (new Duracell AA) and red button pressing to activate remote. Problem repeated itself. Red button illuminated again after several tries. The remote is the one with grey body, blue buttons and red button at base.
Remote Fixer Repair Response (see below) :
This Motor Mover Control arrived safely and on testing was found to power up on each power button double press as per normal operation.
The remote was also found to have a strong RF signal as per normal.
This item has been classed as no fault found, the customer is to re-test using quality strong batteries and beware of moisture rich environments.
Remote Images
