Job Timeline (Ref 21907-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Jun-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Jun-2024
Repair Engineer : Martin Smith
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Gazco Remote Repair Details
Manufacturer : Gazco
Customers Fault Description : The down arrow button doesn't work. All the rest are fine.
Remote Fixer Repair Response (see below) :
This Remote control for a Riva 67 gas fire arrived safely and on inspection was found to be missing its battery cover, this cannot be replaced as spares are not available (i did have a look through our scrap bins but a suitable replacement could not be found)
On testing the down button was confirmed to not respond. The button was replaced which restored full functionality.
Remote Images
