Job Timeline (Ref 21944-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Jun-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Jul-2024
Repair Engineer : Martin Smith
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RK Remote Repair Details
Manufacturer : RK
Customers Fault Description : Works but won’t stay on
Remote Fixer Repair Response (see below) :
This Move control remote controller arrived safely and on testing was found to have intermittent power response.
This was due to dead spots in the edge connector for the button array. The ribbon was cut back by 1mm to bypass the spots. This restored full functionality.
A longer battery cable was also fitted as the original was very tight fitting.
Remote Images
