Job Timeline (Ref 21991-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Jun-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 05-Jul-2024
Repair Engineer : Martin Smith
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MMB22600 Remote Repair Details
Manufacturer : MMB22600
Customers Fault Description : The display screen and all the buttons on the remote all work or at least show a correct display, but the remote does not communicate with the fire. I would like to know if the fault is with the remote (and can be fixed) or if the problem is with the receiver in the fire.
Remote Fixer Repair Response (see below) :
This gas fire remote control arrived safely and on testing was found to transmit a strong RF signal on each button press as per normal operation.
The remote was opened to check for defects but no issue could be replicated.
Remote Images