Job Timeline (Ref 22017-20)
Item Diagnosed
A Timeline of this job can be seen below.
Arrived - 21-Jun-2024Fault Diagnosed
Repair Engineer : Martin Smith
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RCS01C Remote Repair Details
Manufacturer : RCS01C
Customers Fault Description : Battery contacts missing
Remote Fixer Repair Response (see below) :
This electric fire remote control arrived safely and on inspection was found to have missing battery terminals.
All terminals were replaced but unfortunately the remote was found to be dead. This was found to be due to the main IC being at fault, sadly this IC is encased under a large black blob of resin making a repair not possible.
There is a clone available that will work the heater, this can be purchased at https://remoteshop.co.uk/shop/heater-fireplace-controls/rcs-clone/
This item was disposed of as per the customers email request 26th Jul 2024
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