Job Timeline (Ref 22028-20)

A Timeline of this job can be seen below.

Arrived - 21-Jun-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Jul-2024
Repair Engineer : Martin Smith
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Teac Remote Repair Details

Manufacturer : Teac

Customers Fault Description : Buttons have worked previously, I have tried to reset a bunch of times. Buttons don't do the correct action i.e. cd does the tuner and volume down may pause.

Remote Fixer Repair Response (see below) :

This Teac Multidisc cd player and amp combo remote control arrived safely and on testing was initially found to function as normal.

During a call with the customer the remote did one time send an erroneous signal on the volume button press.

When the remote was opened there was a large amount of corrosion on the PCB from a battery leak, this was all reworked and sealed using solder mask and then the oscillator replaced.

The remote was tested over a 24 hour period with no issues being replicated.

With such an intermittent issue it is not 100% known if the fault is resolved, therefore the customer is to test the remote on return.  We guarantee the remote for a full 12 months and if an issue does re-appear please do contacts us. 

It is thought that the acid contamination may have been partially conductive causing the issue. 

Remote Images