Job Timeline (Ref 22044-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Jun-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 10-Jul-2024
Repair Engineer : Martin Smith
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bang olfsen Remote Repair Details
Manufacturer : bang olfsen
Customers Fault Description : no working at all but set works ok manualy
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspeciton the battery cover was missing and two of the buttons had physical damage, the cannot be replaced as spares are not available.
On testing the remote was found to be transmitting on each button as per normal operation but the signal being sent was scrambled.
The oscillator was replaced but the issue remained, after a component test was carried out it was concluded that the issue was with the main IC which has deemed a repair not possible.
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