Job Timeline (Ref 22071-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Velux Remote Repair Details

Manufacturer : Velux

Customers Fault Description : no power - dead screen - even with new batteries

Remote Fixer Repair Response (see below) :

This Velux remote control arrived safely and on testing was found to be dead.

On opening there was corrosion from a battery leak (see image), the print was reworked which restored full functionality.  The screen has a discoloured section from the leak, this doesn't effect functionality and replacement screens are not available as spares. 

Remote Images