Job Timeline (Ref 22248-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Jul-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Jul-2024
Repair Engineer : Martin Smith
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Truma Remote Repair Details
Manufacturer : Truma
Customers Fault Description : Hand set turns on, press backward button both motor movers rotate, press the backwards right button the offside motor mover rotates. Press any other button nothing happens.
Remote Fixer Repair Response (see below) :
This Motor mover remote arrive safely and was confirmed to have some non functioning directional buttons. When opened the edge connector for the button facia was found to be partly detached. This was reattached and secured which restored full functionality.
Remote Images