Job Timeline (Ref 22391-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Aug-2024
Repair Engineer : Martin Smith
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Smeg Remote Repair Details
Manufacturer : Smeg
Customers Fault Description : Case is broken and being held together with tape, some functions do not work, have to press buttons very hard, which is further damaging the remote.
Remote Fixer Repair Response (see below) :
This SMEG remote control arrived safely and on inspection was in pieces with markings around the edge of the remote from an attempted opening and the screw fixing shaft was broken.
On testing some of the buttons were non responsive and others very sluggish.
This was due to tiny corrosion spots in the carbon traces. This was reworked which restored full functionality. Please note that this remote transmits on the release of the buttons (not the pressing).
The case was then glued together and cleaned of its tacky coating (replacement cases are not available as spares).
Remote Images
