Job Timeline (Ref 22415-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Aug-2024
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Data display Remote Repair Details
Manufacturer : Data display
Customers Fault Description : Intermittent working/ not working
Remote Fixer Repair Response (see below) :
This LED display board remote control arrived safely and on inspection was found to have a missing battery cover with a makeshift customs one created. The original cover cannot be replaced as spares are not available.
The remote would rattle when shook. When tested the signal was found to be intermittent and dependant on the rattle.
When opened the rattle was found to be part of the battery compartment that had broke off and was intermittently blocking the IR leds (See image).
The plastic was hot glued into place in the battery compartment, this will stop the battery from falling inside the remote.
The battery cable was also replaced.
The remote was then tested over a 24 hour period with no further issues being replicated.
Remote Images
