velux Remote Control Repair

Job Timeline (Ref 22416-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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velux Remote Repair Details

Manufacturer
velux
Customer's Fault Description
down button to shut the blind is not working
Remote Fixer Repair Response

These three remotes arrived safely and on testing one had no buttons working and the other two had sluggish / non responsive buttons.

All three remotes had missing battery covers, these cannot be replaced as spares are not available and doesn't effect functionality.

The same issue was causing all issues with each remote, this was that the button pads had started to decompose and contamination the PCB (see image). 

All button pads were cut and replaced with replacement conductive pads and then the PCB cleared of all contaminants. 

This restored full functionality to all remotes.

Obviously each remote transmits its own code, therefore if these are to be used on a single window then when going from one remote to the other the customer will need to pair the remote with the window. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

velux Remote Control - Front Image

velux Remote Control - Inside Image