Job Timeline (Ref 22417-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Aug-2024
Repair Engineer : Martin Smith
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Be modern Remote Repair Details
Manufacturer : Be modern
Customers Fault Description : Remote won't power on. Tried new batteries but nothing.
Remote Fixer Repair Response (see below) :
This electric fire remote control arrived safely and on testing was found to transmit on all buttons as normal., the top two buttons were sluggish in response though.
When opened there was a mass of contamination over the top two button contacts and pads. This is due to the conductive carbon pads decomposing and contamination the PCB (see image).
The PCB was cleared of all contaminants and then replacement conductive pads were glued under each of the button pads.
The customer is to test the remote fully on return, as the remote was transmitting when tested it is hoped that the issue was the contacts, if the remote does not effect the heater then the heater itself may be at fault. Please do contacts us if this is the case.
A clone was also supplied - 12th Aug 2024
Remote Images
