John Lewis JLCEILHD87 Remote Control Repair

Job Timeline (Ref 22465-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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John Lewis JLCEILHD87 Remote Repair Details

Manufacturer
John Lewis
Model
JLCEILHD87
Customer's Fault Description
battery changed, still doesn't work. Was dropped on floor so likely something knocked out of place.
Remote Fixer Repair Response

This John Lewis Cooker Hood remote arrived safely and on inspection was found to have assembled incorrectly (the button caps were upside down).

On testing the remote was dead, this was due to one of the battery terminals being bent out of position, this usually happens when a battery is inserted upside down.

The terminal was reworked which restored full functionality.  The case was then reassembled correctly. 

A Duracell battery will be supplied fitted on return, it is important to make a not of the correct battery orientation when it is time to replace the battery. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

John Lewis  JLCEILHD87  Remote Control - Front Image

John Lewis  JLCEILHD87  Remote Control - Inside Image