Job Timeline (Ref 22465-20)

A Timeline of this job can be seen below.

Arrived - 16-Aug-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Aug-2024
Repair Engineer : Martin Smith
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John Lewis JLCEILHD87 Remote Repair Details

Manufacturer : John Lewis

Model : JLCEILHD87

Customers Fault Description : battery changed, still doesn't work. Was dropped on floor so likely something knocked out of place.

Remote Fixer Repair Response (see below) :

This John Lewis Cooker Hood remote arrived safely and on inspection was found to have assembled incorrectly (the button caps were upside down).

On testing the remote was dead, this was due to one of the battery terminals being bent out of position, this usually happens when a battery is inserted upside down.

The terminal was reworked which restored full functionality.  The case was then reassembled correctly. 

A Duracell battery will be supplied fitted on return, it is important to make a not of the correct battery orientation when it is time to replace the battery. 

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